Safaricom is widely regarded as one of the best telecommunications networks in Africa, particularly in East Africa, and more specifically in Kenya, where it is the market leader. Here’s why Safaricom earns that reputation:
Why Safaricom is Considered the Best in Africa:
1. Strong Network Coverage
- Extensive 4G and growing 5G coverage across Kenya.
- Excellent rural and urban reach — more consistent than many regional competitors.
2. M-PESA Innovation
- Safaricom is the pioneer of M-PESA, Africa’s most successful mobile money platform.
- Facilitates money transfers, payments, loans, savings — revolutionizing financial inclusion.
3. Reliability and Quality
- Regularly ranked as the fastest and most reliable network in Kenya by speed tests (e.g., Ookla).
- Low call drop rates and fast internet speeds.
4. Tech & Infrastructure Investment
- Invests heavily in infrastructure, including undersea cables and 5G expansion.
- Partnered with global tech giants (e.g., Google, Microsoft) to improve digital access.
5. Regional Expansion
- Entering markets like Ethiopia (via the Safaricom Ethiopia subsidiary).
- Has ambitions to become a Pan-African telecom and fintech powerhouse.
🌍 How It Compares Across Africa
| Country | Top Network | Comments |
|---|---|---|
| Kenya | Safaricom | Best in terms of service and innovation |
| Nigeria | MTN Nigeria, Airtel | Large user base, but issues with quality in some areas |
| South Africa | MTN, Vodacom | Strong players; Vodacom is part of the same group as Safaricom |
| Ethiopia | Safaricom Ethiopia (new player) | Still growing, competing with Ethiopia Telecom |
